General
What onbrand is, and who to ask about a brand or an order.
What Is onbrand?
onbrand connects creators and event hosts with brands for product sampling partnerships. Brands review requests independently and decide whether to move forward.
I Want to Work With a Specific Brand (e.g. Be an Ambassador / Create Content for Them)
onbrand is a platform that connects creators and event hosts with many brands. onbrand support is not a brand's own contact channel, so we can't forward pitches, intros, or ambassador inquiries to a brand's team on your behalf.
Questions About a Brand's Products or an Order from Their Store
onbrand connects brands with event hosts and creators for product sampling partnerships. We aren't affiliated with any brand's online store and don't have access to their order, shipping, or refund systems.
Wholesale, Retail, or Distribution Inquiries
onbrand is a brand partnership platform — it's not a wholesale marketplace. We don't publish brand-specific wholesale pricing, distributor lists, or buying links.
Is onbrand Available in Other Languages?
onbrand is in English only. You can use your browser's built-in translation (for example in Chrome or Edge) to read the site in your language.
Do You Have Jobs or Internships?
We do not post job or internship openings here, and support cannot pass along a resume or portfolio.
Still need help?
Our support chat knows everything in these articles and can take it from here.