Onbrand

Why Is My Social Media Follower Count Not Updating?

Updated Sep 11, 2026

Follower counts on onbrand sync automatically from your connected social account, but they may not update in real time.

If your account has recently grown and the numbers haven't refreshed, you can manually trigger a new sync by reconnecting your account.

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Related articles

  • Why Do I Need to Connect Social Media?
  • What Social Platforms Are Supported?
  • What Are the Social Media Requirements?
  • How Do I Connect My Social Media?
  • My Social Media Won't Connect
  • How Do I Disconnect or Change a Social Account?

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