onbrand

Why are my applications paused?

Updated Oct 15, 2026

Why are my applications paused? If you see "Applications are paused until you send your overdue recap", you have a recap that's past due, and you can't apply to new brands for now. Tap Start recap to send it.

What happens after I send it? The banner changes to "We're reviewing what you sent". Your applications stay paused until our team approves your photos. Once they're approved, you can apply again.

Can't send it? Open that brand's page inside your recap, tap Report a problem, pick a reason and tap Send request (see What if I can't send my recap on time?). Once your report is sent, the pause lifts right away.

I see "Proposal creation blocked". Our team has paused your applications by hand. Contact support and we'll tell you why and what to do. We reply within 48 hours.

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