Onbrand

My Verification Was Rejected (Changes Requested)

Updated Sep 15, 2026

If a verification needs changes, the brand's card shows Verify again. Open it: the verification window shows Changes requested with the reviewer's note. Update what the note asks for, then resubmit with Submit & Continue (feedback questions) or Submit content (photos and videos).

If you can't provide what's requested — for example, the event is over — click I had a problem in the same window and explain why in Details.

Did this article help?

Related articles

  • What Is Verification?
  • My Upload Isn't Working
  • I Need More Time to Upload (Exemption Request)
  • My Order Was Not Delivered (Exemption Request)
  • What Does "Collaboration Complete" Mean?

Still need help?

Our support chat knows everything in these articles and can take it from here.

Browse the Help Center

Explore event inspirations

Onbrand
Get top brands at your next event
© 2026 onbrand
Getting Started
Claim BrandFor BrandsFor HostsAgency Partners
About
About usHelp CenterContact usPrivacy PolicyPrivacy for InfluencersTerms and Conditions

onbrand