What if I only received a sample or a sample-size product? Send your recap as usual. Take photos of the product you received and answer the brand's questions about your own experience with it. Sample sizes count. Only use Report a problem if the product never arrived, arrived damaged, or arrived too late for your event. Reporting takes that brand out of your recap. Not sure? Contact support before you send. We reply within 48 hours.
What If I Only Received a Sample or Sample-Size Product?
Updated Oct 15, 2026Did this article help?
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