For hosts: after your event, share a recap: photos or videos of the product at your event, then a few quick answers. Go to Partnerships, turn on Needs action and click Start recap. After you send your recap, you'll see its status under ⋯ → Your recap. We'll let you know when it's approved, or if anything needs fixing.
Who reviews my recap? The onbrand team reviews your photos. Your answers to the brand questions are accepted as soon as you send your recap. If a photo doesn't meet the guidelines, we'll tell you what to fix, and you can tap Fix my recap to send new photos. Once your photos are approved, the brand can see your recap.
If the product never arrived, click Report a problem on that brand's page in the recap and choose Product never arrived. If you can't send your recap, open that brand's page inside your recap, tap Report a problem, pick a reason and tap Send request. See What if I can't send my recap on time? Keeping recaps up to date keeps your account open for new requests: new applications pause only if your photos are still missing 14 days after the event ends.